Shipping policy

Shipping Policy

Thank you for shopping at dxbdistrict! Please review our shipping guidelines below before placing your order.

1. Delivery Timeline

 We offer a single, flat-rate shipping method for all orders.

 Delivery takes exactly 9–14 days from the date your order is confirmed.

 While we do not provide individual tracking numbers, our team closely monitors all shipments to ensure they arrive safely within this window.

2. Strict Cancellation Policy

Please double-check your order and shipping details before completing your purchase. Once you confirm your order, it cannot be canceled. > Because we immediately send your order details to our fulfillment partners to ensure delivery within 9–14 days, we are unable to halt or alter orders once they are submitted.

3. Delivery Support

If your package has not arrived after the 14-day mark, please reach out to our customer support team with your name and order details. We will immediately check the status of your shipment with our couriers and provide you with an update.

4. Damages & Issues

If your order arrives damaged, please contact us immediately with your order details and a photo of the item's condition so we can resolve the issue for you as quickly as possible.

Questions?

If you have any questions about your delivery, please contact our support team.